Privacy Policy

Last updated: February 1, 2026

At LESNIC ABRASIVE LIMITED, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our store or make a purchase.

1. Personal Information We Collect

We collect information necessary to process your orders and improve your shopping experience, including:

• Contact Details: Name, shipping address, billing address, phone number, and email.
• Financial Information: Payment details (processed securely via Shopify) and transaction history.
• Technical Data: IP address, device type, browser information, and cookies.
• Communications: Any information you provide when contacting our support team.

2. How We Use Your Information

We process your data based on Contractual Necessity (to fulfill your order) and Legitimate Interests (to improve our services):

• Order fulfillment, shipping, and processing returns.
• Customer support and account management.
• Fraud prevention and security monitoring.
• Marketing communications (only where you have provided explicit consent).

3. Sharing with Third Parties

We share your data with trusted service providers to run our store:

• Shopify: Our e-commerce platform provider.
• Couriers: Such as Royal Mail, DPD, or Evri, to deliver your abrasives.
• Payment Processors: To securely handle your transactions.

4. International Data Transfers

As we use Shopify, your data may be processed outside the UK (e.g., in Canada or the USA). We ensure all such transfers comply with UK GDPR via Standard Contractual Clauses (SCCs) to ensure your data remains protected.

5. Your Rights (UK & EEA)

Under the UK GDPR, you have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to fix inaccurate information.
• Erasure: Request that we delete your personal data.
• Object/Restrict: Object to certain types of processing (like direct marketing).

6. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings at any time.

7. Complaints

If you have any concerns, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK (www.ico.org.uk).

8. Contact Us